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|Category Pending Review Added Sep 1, 2014Location Money is not refunded even after order is cancelled before 2 monthsAdded Sep 1, 2014Location Money is not refunded even after order is cancelled before 2 monthsViews 138Rating|
I placed an order(order id:7768340) of Rs.323 on YepMe.com for shoe on 30 Jun 2014.I paid through HDFC net banking, payment is successful and amount is debited from my account(Cheque/Ref.No. -630141109 and Narration – 14063014075257-2680-EMVGrowthwaysTrading.)Next day (01 Jul 2014) got mail from Yepme stating that my order is cancelled and in that mail it has footer saying if amount is debited from your account it will be refunded within 7 business days. To confirm I called YepMe.com and they said it would take 10 days to process the refund.
I follow up this with yepme customer care, but they said there is some problem with payment portal so money will be refunded within another 10 days, but its almost 2 months over no money is refunded in to my account.
Before a week I called customer care again, and I spoke to senior person in customer care name Sandeep, he said he will be following up the issues so within 5 days I will be getting response from him, but till now I didnt get any kind of response from him. Yepme customer care number is paid service, so each and every time am loosing money for calling them. Order rate is Rs.323 but I lost Rs.100 for calling customer care even though am not getting any valid response.
I want my money refunded back. Otherwise just guide me on legal proceedings against fraud company. I have all valid documents to sue this fraud company and I can demand for justice.