Unable to make payments as I have moved to US and OTP is being sent to my deactivated India number


Flat No: 611, F. I Gangasagar appts, 53- B. Ram Teerath Marg, Narahi, Behind Shakti Bhawan +919369031655Author Profile
Category Banks Added Aug 3, 2014Added Aug 3, 2014Views 206Rating
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Dear concerned, I am an ICICI customer for the last 3.5 plus years and I moved to the US about 2 weeks ago, I cannot pay my bills because I cannot get the OTP number. My india mobile number is updated in ICICI and that number no longer exists. I need to update my US mobile number, but I cannot do this online. Its depressing to see that customers at international locations were not thought of when implementing OTP. Please somebody help me to get my US phone number updated or suggest a way to go about getting it updated. I need to make urgent payments. I have already sent mail to care@icicibank.com Regards, Navneet

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