reliance communications

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Flat No: 611, F. I Gangasagar appts, 53- B. Ram Teerath Marg, Narahi, Behind Shakti Bhawan +919369031655Author Profile
Category Pending Review Added Sep 10, 2014Location deduction of Rs.400/- unnesessoryAdded Sep 10, 2014Location deduction of Rs.400/- unnesessoryViews 53Rating
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Pathetic Service By RCOM

 

I tried connecting customer service executive on 8/9/2014, as RCOM has deducted more than Rs. 320/- from my connection…. prepaid balance. From my half an hour’s effort finally I was successful in connecting one executive, where he said balance got deducted due to some technical error and it would be credited in 48 hours.

 

I couldn’t wait for 48 hours and why should I? Why your bloody service is so slow? No one give proper answer

 

On 9/sep/2014 I can try to reach them but again it took me nearly 20 minutes to connect them. Some executive picked and said I have to wait till 48 hours i.e. by tomorrow. I was not ready and asked her to transfer call to her senior, no wonder, she said she is transferring, I was on hold for again 20 minutes… and finally ended the call.

 

Finally I decided to post on website but I thought they would resolve by 9th so I waited and did again recharge of RS.220 and other Rs30 on 9th suddenly same error occur again now this was too much I called them again same process to reach the concern which took nearly 45 mins I asked them to forward me message of my new complain also but I dint receive ref number……..i called in the night at 8 pm on 9/sep again…that I dint got any ref number for my second deductions he said he will forward me but still not receive till the date 10/sep/2014

 

I have used many connections but never had such a bad experience. I recommend never opt for reliance service.

 

Contact no.: 9821567097

Service request number: 22474857

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