Order Placed is still not shipped

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Flat No: 611, F. I Gangasagar appts, 53- B. Ram Teerath Marg, Narahi, Behind Shakti Bhawan +919369031655Author Profile
Category Online Shopping Added Jul 17, 2014Added Jul 17, 2014Views 107Rating
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Hello Croma support personal, I placed an order for Samsung Note Pro with order number : SLE002EC0006522, while placing the order online at cromaretail I called the customer support to check if I can get the order with in 3 to 4 working days as I needed to travel this Friday ( 18-7-2014), I was told that the item is in store and it will be shipped within 24 hrs and I should get it in 48 or max 72 hours after the order. Based on this option I placed the order cromaretail. Though I had an option to order the same with Amazon which I am sure they would have delivered by now, I chose croma just being a Indian based retail company !!!. I guess this was my mistake. Today it is 4 days after I placed my order I don't even have any shipping information and hence I am not sure if really get this product before I catch my flight for a travel abroad. I try to call customer care for several times and the response is not at all positive. If I cannot get this delivery by Friday which is tomorrow, please go ahead and CANCEL my order. I don't think I would need to comeback to corma again in future for anything else. thanks and appreciate the support!!! Prasad

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