|Category Pending Review Added Oct 21, 2014Location No response for exchange the orderAdded Oct 21, 2014Location No response for exchange the orderViews 68Rating|
This is to inform you that I had placed an order with naaptol almost a month ago. Though I have received the product but it is not as per the specifications as demanded by me. I have called on naaptol helpline several times for collection of the product from my home and send me the desired product. However inspite of making so many calls no actions has been taken yet. No one has come from the courier company to pick my product for exchange. On top of that the phone no given by naaptol for the courier company also remains unanswerable everytime. Rather whenever I make a call naaptol I just receive a fake guarantee that the product will be collected within 48 hours without any result. I have spoken to few of naaptol senior level mangers also. but even their assurance got all in vain. I also have the phone recording for the same as a proof. I have really got fed up with the kind of after sale service provided from Naaptol.