Balance not added in my Wallet but debited from my Bank a/c – Mobiwik

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Flat No: 611, F. I Gangasagar appts, 53- B. Ram Teerath Marg, Narahi, Behind Shakti Bhawan +919369031655Author Profile
Category Banks Added Jul 17, 2014Added Jul 17, 2014Views 134Rating
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Dear Sir/Ma'am, I have added 3935 rupees on mobikwik wallet, but money debited from my Canara Bank Account and mobikiwk wallet showing zero balance. Transaction Id 14055109082396 Email id: richa.khosla91@gmail.com I got a mail from mobikwik like ''We have placed a temporary hold on your transaction of INR 3935.0 towards MobiKwik.Com bearing Transaction Id 14055109082396 for security reasons" And they asked scanned copy of my Id Proof so i sent my Aadhar Card and Pan Card scanned copy. Please whether refund my money to my bank account or add to my wallet. Please do this needful. Thanks

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