Bad LED Product from Panasonic


Flat No: 611, F. I Gangasagar appts, 53- B. Ram Teerath Marg, Narahi, Behind Shakti Bhawan +919369031655Author Profile
Category TVs Added Aug 3, 2014Added Aug 3, 2014Views 129Rating
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Hi All I had purchased Panasonic FHD TH-L32E5D (serial number -2WA108767) from Reliance Digital Bangalore on 13-07-2013 via Order Number – 20990058129716. I recently relocated from Bangalore to Noida ( 2 Months Ago) Yesterday I faced a issue with LED screen – Horizontal lines coming on Right hand side of the panel, also there is a picture distortion. I registered a complaint with Panasonic customer care – complaint number 003459, Dated-01august 2014 Today technician arrived from Noida Office to check and after checking he said that TV LED screen has to be replaced and total charges would be Rs 20000. Since the TV was having one year warranty which expired ( 15 days ago), so by his words i have to bear this expense . This is really shocking to hear . After spending so much money on a Big brand of yours, I was not expecting such a cheap product from you that could work for just one year and its main component LED screen gone. Why i should spend such a huge money for no fault of mine.Is Panasonic already knows that its product will last only for one year? Panasonic should replace the LED screen from their expense as if they are delivering such a cheap product to there customers that just within a year TV goes down. Hope that my grievance should reach to the Top Management in Panasonic and they consider my problem as there own. I am really dejected and disheartened and would never recommend Panasonic products to anyone now. Regards Jitender +918861741741

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